Careers

Director of Marketing and Communications

Position: Director of Marketing and Communications
Type: Full Time
Reports to: CEO
Position Available: 10/1/2024
Salary: $110,000 - $125,000

Organization Summary

Project Sunshine’s mission is to bring the healing power of play to children with medical needs through trained and dedicated volunteers Our programs include in-person play with patients (Here to Play), curated activity kit deliveries (Kits for Play), and live, virtual play sessions (TelePlay). Over 18,000 trained volunteers deliver programs that provide opportunities for creative expression, socialization, intellectual stimulation, and sensory integration to more than 200,000 pediatric patients and families each year. Our unique volunteer engagement model allows community groups, colleges, and corporations to create moments of connection with pediatric patients, caregivers, and families providing child and family-centered, play-based programming. Project Sunshine partners with 500 medical facilities across the U.S. and in three international locations.

Position Description

The Director of Marketing and Communications provides the vision for and oversees the brand positioning and internal and external communications for Project Sunshine. With a recently updated brand identity and clear organizational voice, the Director will have the opportunity leverage Project Sunshine’s international impact, 25+ year longevity and significant organizational accomplishments so that our recognition level matches our achievements. The Director will join a passionate and energetic Project Sunshine team, at a time of organizational growth. They will be a highly motivated and diplomatic leader who will play an important role in expanding an organization that brings support to thousands of vulnerable children and their family members.

Responsibilities

Reporting to the CEO, the Director of Marketing and Communications will serve as a key and collaborative member of the leadership team, playing a crucial role in the institution’s growth. They will:

With an entrepreneurial mindset, set and implement a broad strategy to communicate with multiple constituencies including volunteers, hospital and non-profit partners, patients and families, donors, social media followers and prospective members of all these groups.
Manage the development, distribution, and maintenance of all print and electronic collateral including, but not limited to newsletters, brochures, and Project Sunshine’s website
Track and measure the effectiveness of communications with various audiences
Shape Project Sunshine’s online voice and visual presence to engage a wider audience on our various social media channels

Branding and Public Relations

Spearhead Project Sunshine’s annual Summer Solstice campaign engaging all stakeholders in a day of awareness and fundraising
Collaborate on strategic brand partnerships with partners like PepsiCo and Michaels
Identify opportunities to raise awareness in press and media
Seek ways for Project Sunshine staff to present and participate at sector-wide conferences
Manage and promote celebrity talent who are passionate about Project Sunshine

Strategic Planning and Marketing

As the organization’s expert on communications and marketing, partner with leadership team colleagues on strategies to various constituencies such as:
- Director of Programs to create effective communication plans through a variety of mediums to deepen volunteer, patient, hospital, and non-profit connections to Project Sunshine
- Director of Programs to raise the profile of international programs domestically and standardize branding internationally
- Director of Development to polish appeals, invitations and campaigns
- Director of Corporate Partnerships on pitch-decks and other collateral to corporate donors
- Design plans to market Project Sunshine to new audiences of prospective volunteers, donors and partners and patient populations.

Staff Management

Recruit and manage Social Media Coordinator and part-time Digital Media Coordinator
Be a player/coach with a positive and accessible presence
Set high standards for professionalism, work product, and collegiality and hold staff accountable for maintaining them

Required Qualifications

A seasoned professional whose experience includes increasing scope and responsibility, with a preference for those who have spent time in a non-profit setting
A record of developing creative and authentic voice on behalf of an organization
Strong understanding of social media and how it can be leveraged in an overall communications strategy
Strong written and verbal communication skills and clear, engaging communication style
Integrity, a positive attitude and entrepreneurial work style
Sound understanding of communication best practices, including collegial partnerships with development departments
Experience with project management, setting priorities and developing and meeting timelines
Ability to understand individual, institutional, and cultural nuances
Bachelor’s degree
Ability to travel domestically, work evenings and weekends as needed
Familiarity with Hubspot and Salesforce are a plus
Passion for volunteerism, supporting pediatric patients and translating Project Sunshine’s mission to large audience

Project Sunshine has a hybrid work policy that is subject to change based on the needs of the organization at a given time. Staff members in the greater New York City metropolitan area are expected to maintain 3 days in-person at the Project Sunshine office on Mondays, Tuesdays, and Thursdays.

Project Sunshine values a diverse workplace and strongly encourages women, people of color, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Project Sunshine is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal law.

In compliance with federal law, all people hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. In compliance with federal law, all people hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

To Apply: Please email a cover letter and resume to HR3@projectsunshine.org with “Director of Marketing and Communications” in the subject line.

Regional Associate Manager – Midwest

Job Title: Regional Associate Manager – Midwest

Type: Full Time/Remote
Reports to: Associate Director of Programs
Position Available: 11/1/2024
Salary: $60,000-70,000
Organization Summary: Project Sunshine’s mission is to bring the healing power of play to children with medical needs through trained and dedicated volunteers Our programs include in-person play with patients (Here to Play), curated activity kit deliveries (Kits for Play), and live, virtual play sessions (TelePlay). Over 18,000 trained volunteers deliver programs that provide opportunities for creative expression, socialization, intellectual stimulation, and sensory integration to more than 200,000 pediatric patients and families each year. Our unique volunteer engagement model allows community groups, colleges, and corporations to create moments of connection with pediatric patients, caregivers, and families providing child and family-centered, play-based programming. Project Sunshine partners with 500 medical facilities across the U.S. and in three international locations.

Job Overview: The Regional Associate Manager is responsible for managing and expanding a portfolio of volunteer chapters and medical facility partners in their designated region. This role is central to ensuring the success and growth of Project Sunshine’s volunteer-driven initiatives, bringing joy and comfort to pediatric patients and their families. The associate manager will focus on managing the recruitment, onboarding, and training of volunteers, while fostering strong relationships with medical facilities, Child Life Specialists (CCLS), physicians, nurses, and other healthcare professionals.

Key Responsibilities:

Volunteer Management:

Lead the Project Sunshine process for recruitment, training, and onboarding of all volunteers across the regional portfolio.
Interview and onboard new chapters in response to requests from medical facilities for Project Sunshine programs
Provide ongoing support, development, and relationship-building with individual volunteers, chapter leaders, and executive board members.
Innovate and implement new strategies to engage volunteers based on regional needs and feedback.
Off-board and/or decline volunteers that do not align with Project Sunshine's standards and procedures.

Medical Facility Partnership:

Conduct introductory calls and onboarding for medical facilities considering Project Sunshine partnership in the region.
Troubleshoot and manage communications with all CCLS, healthcare professionals, and medical facilities in your region.
Cultivate relationships with key stakeholders at each medical facility, ensuring long-term engagement and partnership.
Off-board and/or decline facilities that do not align with Project Sunshine's standards and procedures.

Growth & Innovation:

Carry out the national strategy within your region to expand both volunteer and medical facility portfolios by identifying new opportunities and partnerships within the region.
Implement engagement strategies to improve volunteer retention and program delivery.
Collaborate with the Associate Manager of Programs to support innovative programming that aligns with Project Sunshine’s mission.

Program Tracking & Reporting:

Manage and maintain accurate program tracking and reporting for all regional activities, ensuring data-driven insights for continuous improvement.
Provide regular reports on program progress, challenges, and achievements.

Community Building:

Foster a sense of community among volunteers, healthcare partners, and other regional stakeholders.
Travel within the region to visit chapters and medical facilities, strengthening relationships and assessing program delivery on the ground.

Communication & Engagement:

Regularly communicate with chapters and medical facilities to alert them of upcoming deadlines, share available resources, and provide updates on Project Sunshine initiatives.
Highlight opportunities for volunteers and healthcare partners to get further engaged with the organization, such as training sessions, special events, and new programs.
Ensure consistent, clear, and timely communication to keep all stakeholders informed and engaged.

Upholding Standards:

Uphold and model Project Sunshine’s values and mission in all interactions and engagements.
Ensure all programs are delivered in accordance with organizational standards and best practices.

Qualifications:

Based in the Midwest and have willingness to travel within the region to meet with partners and volunteers.
Minimum of 5+ years of clinical experience in Child Life, social work, volunteer management, program development, or healthcare-related fields.
Demonstrated passion for pediatric patients, healthcare, and volunteerism.
Strong interpersonal and communication skills, both written and verbal.
Excellent organizational skills and the ability to manage multiple priorities simultaneously.
Self-starter with the ability to work independently and collaboratively in a team environment.
Experience in relationship-building with a wide range of stakeholders, including healthcare professionals, volunteers, and community members.
Must obtain a valid driver's license.
Must be able to lift 50lbs.

To Apply: Please email a cover letter and resume to HR2@projectsunshine.org with “Regional Program Associate Manager – Midwest” in the subject line.

Regional Associate Manager – West Coast

Job Title: Regional Associate Manager – West Coast
Type: Full Time/Remote
Reports to: Associate Director of Programs
Position Available: 11/1/2024
Salary: $60,000-70,000

Organization Summary: Project Sunshine’s mission is to bring the healing power of play to children with medical needs through trained and dedicated volunteers Our programs include in-person play with patients (Here to Play), curated activity kit deliveries (Kits for Play), and live, virtual play sessions (TelePlay). Over 18,000 trained volunteers deliver programs that provide opportunities for creative expression, socialization, intellectual stimulation, and sensory integration to more than 200,000 pediatric patients and families each year. Our unique volunteer engagement model allows community groups, colleges, and corporations to create moments of connection with pediatric patients, caregivers, and families providing child and family-centered, play-based programming. Project Sunshine partners with 500 medical facilities across the U.S. and in three international locations.