Position: Associate Manager – West Region  

Type: Full time Remote – Based in California 

Reports to: Associate Director of Programs

Salary: $60,000 – $70,000

About Project Sunshine:  

Project Sunshine’s mission is to bring the healing power of play to children with medical needs through trained and dedicated volunteers Our programs include in-person play with patients (Here to Play), curated activity kit deliveries (Kits for Play), and live, virtual play sessions (TelePlay). Over 18,000 trained volunteers deliver programs that provide opportunities for creative expression, socialization, intellectual stimulation, and sensory integration to more than 200,000 pediatric patients and families each year. Our unique volunteer engagement model allows community groups, colleges, and corporations to create moments of connection with pediatric patients, caregivers, and families providing child and family-centered, play-based programming. Project Sunshine partners with 500 medical facilities across the U.S. and in three international locations.

About the Position:  

The Regional Associate Manager is responsible for managing and expanding a portfolio of volunteer chapters and medical facility partners in their designated region. This role is central to ensuring the success and growth of Project Sunshine’s volunteer-driven initiatives, bringing joy and comfort to pediatric patients and their families. The associate manager will focus on managing the recruitment, onboarding, and training of volunteers, while fostering strong relationships with medical facilities, Child Life Specialists (CCLS), physicians, nurses, and other healthcare professionals.

Key Responsibilities 

Volunteer Management:

• Lead the Project Sunshine process for recruitment, training, and onboarding of all volunteers across the regional portfolio.
• Interview and onboard new chapters in response to requests from medical facilities for Project Sunshine programs.
• Provide ongoing support, development, and relationship-building with individual volunteers, chapter leaders, and executive board members.
• Innovate and implement new strategies to engage volunteers based on regional needs and feedback.
• Off-board and/or decline volunteers that do not align with Project Sunshine's standards and procedures.

Medical Facility Partnership:

• Conduct introductory calls and onboarding for medical facilities considering Project Sunshine partnership in the region.

• Troubleshoot and manage communications with all CCLS, healthcare professionals, and medical facilities in your region.

• Cultivate relationships with key stakeholders at each medical facility, ensuring long-term engagement and partnership.

• Off-board and/or decline facilities that do not align with Project Sunshine's standards and procedures.

Growth & Innovation:

• Carry out the national strategy within your region to expand both volunteer and medical facility portfolios by identifying new opportunities and partnerships within the region.

• Implement engagement strategies to improve volunteer retention and program delivery.

• Collaborate with the Associate Manager of Programs to support innovative programming that aligns with Project Sunshine’s mission.
  

Program Tracking & Reporting:

• Manage and maintain accurate program tracking and reporting for all regional activities, ensuring data-driven insights for continuous improvement.

• Provide regular reports on program progress, challenges, and achievements.

Community Building:

• Foster a sense of community among volunteers, healthcare partners, and other regional stakeholders.

• Travel within the region to visit chapters and medical facilities, strengthening relationships and assessing program delivery on the ground.
  
  

Communication & Engagement:

• Regularly communicate with chapters and medical facilities to alert them of upcoming deadlines, share available resources, and provide updates on Project Sunshine initiatives.

• Highlight opportunities for volunteers and healthcare partners to get further engaged with the organization, such as training sessions, special events, and new programs.

• Ensure consistent, clear, and timely communication to keep all stakeholders informed and engaged.

Sunshine Network:

• Manage sunshine network registration forms by updating new registrant information and coordinating the distribution of welcome boxes.

• Oversee the monthly mailing of birthday cards to network members.

• Facilitate brainstorming sessions and host pitch calls with prospective guests for sunshine network events.

• Organize and execute monthly evening virtual events in collaboration with the Sunshine Network.

• Contribute to the development and support of the Sunshine Network Parent Advisory Council.

• Maintain up-to-date and consistent communication across all Sunshine Network channels to ensure participant engagement.

Upholding Standards:

• Uphold and model Project Sunshine’s values and mission in all interactions and engagements.

• Ensure all programs are delivered in accordance with organizational standards and best practices.
  
  

Qualifications

• Must reside in California.

• Minimum of 5+ of clinical experience in Child Life, social work, volunteer management, program development, or healthcare-related fields.

• Willingness to travel quarterly within the region and to New York headquarters to meet with partners and volunteers.

• Demonstrated passion for pediatric patients, healthcare, and volunteerism.

• Strong interpersonal and communication skills, both written and verbal.

• Excellent organizational skills and the ability to manage multiple priorities simultaneously.

• Self-starter with the ability to work independently and collaboratively in a team environment.

• Experience in relationship-building with a wide range of stakeholders, including healthcare professionals, volunteers, and community members.

• Must obtain a valid driver's license.

• Must be able to lift 50lbs.

• Salesforce or similar CRM database experience preferred.

• Microsoft 365 proficiency required.

Project Sunshine values a diverse workplace and strongly encourages women, people of color, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Project Sunshine is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal law.

In compliance with federal law, all people hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. In compliance with federal law, all people hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

To apply, please send a resume and cover letter to HR1@projectsunshine.org with “Associate Manager - West Region” in the subject line.

Position: Education Outreach Program Coordinator

Location: Remote (Toronto-Based)

Organization: Project Sunshine Canada

Type: Full-Time (temporary)

Supervisor by: Project Sunshine Canada National Director

Preferred level of Education of the Participant: Post-secondary

Anticipated start date: May 30^th, 2026

Number of weeks: 10

Number of hours per week requested for each participant: 32

Hourly wage rate to be paid to candidate: $ 17.95

About Project Sunshine Canada:

Project Sunshine Canada brings joy and play-based programs to pediatric patients and their families, fostering emotional support and engagement during difficult times. We rely on dedicated volunteers to help deliver our mission of bringing the healing power of play to children in healthcare settings.

Tasks and Responsibilities:

1. Volunteer Coordination: Serve as the primary liaison between Project Sunshine Canada and volunteers. Manage volunteer schedules, assign tasks, and facilitate participation in therapeutic programs and group activities. Ensure timely communication, updates, and support to help volunteers succeed. This includes inputting data into salesforce and other online data storage platforms.
   
2. Hospital Partner Collaboration: Maintain and enhance relationships with hospital partners. Regularly communicate with medical facility staff to coordinate programming schedules and adapt activities based on hospital needs and feedback.
3. Volunteer Training: Develop, enhance, and deliver training programs for volunteers participating in both in-person and virtual programming. Ensure training materials are current, accessible, and effective in preparing volunteers for their roles.
4. Outreach and Recruitment: Actively engage in volunteer recruitment by connecting with community organizations, universities, and online platforms. Promote awareness of Project Sunshine Canada’s mission to attract new volunteers.
5. Event Coordination: Plan and organize volunteer-driven events and activities. Manage logistics, materials, and schedules for events, including coordinating large-scale corporate partnership events with hundreds of volunteers. This includes assisting with the facilitation of corporate volunteer events.
6. Social Media Support: Share inspiring volunteer stories and highlights on social media channels such as instagram, linkedin tiktok, facebook and our newsletter. Collaborate with the communications team to create content that promotes volunteer impact and encourages engagement.
7. Fundraising Support: Assist in fundraising efforts, including drafting grant proposals, coordinating donor relations, and supporting fundraising events. Help secure resources that support volunteer and programming activities.
8. Administrative Duties: Maintain accurate records of volunteer participation, training sessions, and feedback. Organize data for reporting, evaluation, and program improvement.
9. Program Evaluation: Collect and analyze feedback from volunteers and hospital partners to identify areas for improvement.
10. Collaboration: Work closely with staff, and external partners including corporate partners, volunteers and medical facilities to align activities with organizational goals and ensure successful program delivery.
11. Adaptability and Problem-Solving: Address challenges related to scheduling, volunteer engagement, and hospital coordination. Develop proactive solutions and adapt plans to meet evolving needs.
12. Inclusivity and Accessibility: Ensure all volunteer programs and activities are inclusive, accessible, and respectful of diverse needs. Promote diversity, equity, and inclusion in all aspects of volunteer coordination.