Title: Volunteer Engagement Coordinator
Type: Full time (hybrid in NYC)
Reports to: Manager of Volunteer Engagement
Annual Salary: $46,000 - $50,000

About Project Sunshine

Project Sunshine’s mission is to bring connection and joy to children with medical needs through dedicated volunteers who deliver the healing power of play. For over 20 years, Project Sunshine volunteers have brought joy and play directly to pediatric patients through our network of medical facility and nonprofit partners across the country. Our programs include in-person play with patients (Here to Play), curated activity kit deliveries (Kits for Play), and live, virtual play sessions (TelePlay).

Over 16,000 trained volunteers deliver programs that provide opportunities for creative expression, socialization, intellectual stimulation, and sensory integration to more than 200,000 pediatric patients and families each year. Our unique volunteer engagement model allows community groups, colleges, and corporations to create moments of connection with pediatric patients, caregivers, and families providing child and family-centered, play-based programming. Project Sunshine partners with 475+ medical facilities across the U.S. and in four international locations.

 Position Description

The Volunteer Engagement Coordinator oversees the volunteer programs of Project Sunshine. They build and maintain an infrastructure to promote growth and develop and deepen the engagement of all types of volunteers in innovative ways.

The coordinator’s primary responsibility is to support and enhance the organization’s dynamic volunteer programs, as well as our partnerships with medical facilities nationwide. This role involves leading onboarding and training initiatives, ensuring the success of volunteer chapters through ongoing support, fostering a mission-driven spirit, and strengthening connections with Project Sunshine headquarters. This position is ideal for individuals passionate about volunteerism, public service, and partnership management. 

Reporting to the Manager of Volunteer Engagement, this coordinator will join a passionate and energetic Project Sunshine team, at a time of significant organizational growth. They will be an enthusiastic, highly motivated, and diplomatic leader and will play an important role in expanding an organization that brings hope and support to thousands of vulnerable children and their family members. They will work as a member of a fast-paced team of 18 hybrid staff located at the organization’s headquarters in New York City.

Responsibilities

Chapter Management:

• Build and cultivate authentic and strong relationships with college chapter leaders, volunteers, and medical/nonprofit partners to ensure continuous open dialogue, formal and informal feedback loops, and joint recognition of areas of improvement and potential for growth.
• Conduct regular meetings with chapter members to address their questions, comments, and concerns.
• Provide regular opportunities for chapters to engage with Project Sunshine through various program and fundraising opportunities.

Training Facilitation:

• Coordinate all Project Sunshine training sessions for volunteers including but not limited to Here to Play, TelePlay, and New Volunteer trainings.
• Communicate with volunteers the training expectations, next steps, and facilitate timely background checks.
• Communicate with the Pediatric Team on bi-weekly basis who has been trained to expedite the hospital clearance process.

Fundraising and Kits for Play Goal Tracking:

• Monitor and track college volunteer chapters to ensure they meet kit packing goals.
• Monitor and track college volunteer chapters to ensure they meet their fundraising goals
• Collaborate with the Development and Operations departments to ensure volunteers achieve their goals.

Data Management

• Ensure chapters submit their impact numbers and volunteer attendance on a monthly and ongoing basis and provide support as needed.
• Maintain accurate and current records of volunteers in Salesforce.
• Track volunteers throughout their lifecycle and engagement pipeline.

Qualifications:

• Bachelor’s degree with preferred experience in non-profits, social services, education, or related field
• Strong communication and writing skills
• Detail-oriented, ability to multi-task, highly organized and flexibility
• Collaborative team member who enjoys working with diverse groups of people in a hybrid work environment
• Commitment to the mission and values of the organization
• Experience with Salesforce a plus

To apply, please email your cover letter and resume to HR1@projectsunshine.org with "Your Name + Volunteer Engagement Coordinator " in the subject line. Applications will be accepted until all positions are filled. 

Project Sunshine values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Project Sunshine is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal law. In compliance with federal law, all people hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.